Sign in to Bridge

You need the phone number associated with your Bridge account and a connection to receive and verify a code. A workspace can require an additional password or passkey check.

If you are joining someone else's workspace, use the number they added. Phone sign-in does not require a company email address.

On iPhone or iPad

1. Open Bridge and choose Sign in with phone.
2. Check the country calling code and enter your Phone number.
3. Choose Send code.
4. Enter the six-digit verification code and choose Verify and continue.
5. If Bridge asks you to choose a workspace or verify your identity, complete that step before continuing.

Use Use another number if the number is wrong. If the code does not arrive, check the number and choose Resend code when its countdown finishes.

On the web

1. Open Bridge and choose Sign in with phone number.
2. Choose the country code and enter your phone number.
3. Choose Text me a code.
4. Enter the six-digit code in Enter code. The completed code is submitted automatically.
5. Follow any workspace selection or additional security prompt.

The web screen also offers Resend code and an Edit action for the phone number.

Complete additional security when asked

Phone verification identifies your account. It does not finish every sign-in by itself.

Depending on your workspace's requirements, Bridge may show:

• Continue with passkey to use an existing passkey.
• Create a passkey during enrollment.
• Continue with password to verify your password.
• Create a password when enrollment is required.

A new password must contain 8–64 characters, an uppercase letter, a number, and a special character, with no spaces. Follow the device's authentication sheet when using a passkey.

Switching to a different workspace can require another security check. Complete the prompt for that workspace rather than starting a second account.

If you cannot get in

What you see	What to check
The wrong workspace or no memberships	Confirm the phone number with your workspace administrator. See Switch workspaces.
A code that is rejected	Check that you are using the latest code for the number shown.
A password or passkey prompt you cannot complete	Ask your workspace administrator about recovery, or contact Bridge support. A phone code is not a way to bypass this prompt.
No connection	Reconnect to complete a new sign-in. Previously saved sessions and downloaded work are covered in the offline guide.

Keep verification codes, passwords, and app login codes private.

Optional: an administrator-provided app login code

The native app can display Use app login code when that sign-in method is available. Choose it, enter the code supplied by your administrator, then choose Sign in with code. This is different from the phone verification code and may still lead to an additional security check.